ETEN

WORDPRESS HELP

Your site is down.
Let us fix it.

A hacked site, a white screen, a host that locked you out, or an update that broke everything. I look at it, tell you honestly what is wrong, and get it running again.

A standard cleanup is €150

COMMON CASES

What happened?

Most cases are one of these four.

01

Hacked site and malware

The site redirects somewhere strange, search results show a warning, or the host reported malware. I find the backdoors, clean the files and the database, and close the way in.

Malware removal · Backdoor hunting · Database cleanup

02

The site will not load

A white screen, a 500 error, or endless loading after an update. I find what actually broke and restore it.

Diagnosis · Update repair · Restore

03

The host locked the site

Veebimajutus, Zone or another provider closed the site over malware. I clean it and help put together the evidence the host needs to lift the lock.

Cleanup · Audit report · Dealing with the host

04

Old and neglected

WordPress untouched for years, outdated plugins, lost passwords. I get it running and secure it without losing your content.

Updates · Regaining access · Hardening

BEFORE YOU DELETE ANYTHING

What to do right now.

Four things that make the repair far easier — and a couple that otherwise destroy evidence for good.

  • Do not delete files or plugins. They are the evidence that shows how the attacker got in — without them the hole stays open.
  • Back up the current state immediately, infected and all. Cleaning is far easier when there is something to compare against.
  • Change the WordPress admin, hosting and FTP passwords. Start with the hosting one.
  • Write down when the problem started and what happened just before: an update, a new plugin, an email from the host.
Describe the problem

HOW IT WORKS

Five steps.

A standard cleanup costs €150.

01

Tell me

Send the address of the site and a couple of sentences about what happened and when it started.

02

I look at it

I go through the files, the database and the logs. That shows what is wrong, where they got in, and whether cleaning or restoring from a backup makes more sense.

03

The price is €150

That is what a standard cleanup costs: malware removed, the site restored, and a report. Harder cases — a corrupted database, no backup, several sites at once — are priced separately.

04

I fix it

Clean, restore, update, and close the hole they came through.

05

You get a report

What was found, where they got in, what was changed, and what to do so it does not happen again.

STRAIGHT TALK

What I will not promise.

Better to know beforehand than after.

  • Not every site is worth saving at a sensible price. If cleaning costs more than rebuilding, I will say so.
  • If there is no backup and the database is corrupted, some content can be lost for good.
  • Lifting the host’s lock is their decision, not mine. I can supply the evidence and the explanation, but they decide.
  • A one-off cleanup does not make a site secure forever. Security is maintenance — updates, backups, and control over who has access.

LET US START

What happened to your site?

Send the address and a couple of sentences about what is wrong. I will look at it and tell you where things actually stand.

Tallinn, Estonia

We use what you send only to answer your enquiry.